Refund policy

Returns Policy (30 Days)
Our 30-day return policy allows you to request a return within 30 days of receiving your item.

To be eligible for a return, the item must be in the same condition as you received it and must not have been opened or used.

To start a return, please contact us at zanichelliegovisrl@gmail.com.

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.

If you have any questions about returns, feel free to contact us at any time at zanichelliegovisrl@gmail.com.

Unfortunately, we cannot accept returns on sale items or gift cards.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. This will allow us to evaluate the issue and make it right.

Exchanges
The fastest way to ensure you receive the item you want is to return the item you received and, once the return is accepted, place a new order separately.

Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days.
If more than 15 business days have passed since the return was approved, please contact us at zanichelliegovisrl@gmail.com.